Stephens Auto Glass

Aaron Dentino a year ago

This is a shout out to Brock, and the Peoria Stephens Auto glass team. Originally was not a great situation in the least from another branch, but won’t dive into that. After being informed of the issue at hand, and how it was being handled by the previous manager. Brock immediately contacted me asking questions, getting pictures, and also taking care of the damage that was done from the previous installation by another tech that has since been resolved internally and with haste. It was the most on top of, courteous, respectful, and taking responsibility/being genuinely apologetic for the company, I was beyond impressed. And no I would never expect someone to come crawling back to me with hat in hand, and begging for forgiveness. That’d be pretty ridiculous to expect. (usually just get a quick half sorry while trying to shove you out of the door or even better when they start to insult you because they can’t take responsibility or be adult enough to actually know how to provide customer service or even as little as have a conversation) But Brock invited me down, inspected the vehicle on site, showed me the entire process of what he was going to do, how and when he was going to

Gayle Clayton a year ago

Joe and associate were great! They got it done within an hour at our home. Friendly and thorough! Even cleaned the window! Insurance claim was quick and easy! I defenitely recommend Stephen's Auto Glass. Thank you!

Urracadan Williamson 2 years ago

Easy to find, free handicap accessible parking. Staff was on time, friendly, efficient and well trained. Fix my windshield in what seemed like moments. The impact on my windshield left a big star. After repair I estimate it was 80% gone and for $75.00 I'm very happy. Thank you all.

John Trone 5 years ago

I had a wonderful experience here. They were able to order me a new windshield and have me in the next day. It only took them 28 minutes to replace whereas I had heard from other places it would take at least an hour. I've had my new windshield for about a month now and the seal is still great! Once again it was a wonderful experience with a great company

Jennifer Morton 8 years ago

Excellent Fast Honest Service. They have fixed a few windshields for me & even replaces one but I was most impressed with the last time I called them. I thought I had a new crack but when they examined it, it was a previous fixed spot that I forgot about. They were honest and told me all was fine and didn’t fix what didn’t need fixing. I truely appreciate that. They stand behind their work!!